Contact us
The quickest way to reach the Deco My Tree team is by email: contact@deco-my-tree.net. Please write in English if you can; we also read messages in other languages.
Report a wish
Open the wish on the tree and choose Report. This sends the wish to us for review and is faster than email, because the report already tells us which wish you mean.
Account and payment questions
Include the email address you signed in with. For payments, add the date of the purchase. Refund rules are in our Refund Policy.
Privacy requests
To access, correct or delete your data, write to us at contact@deco-my-tree.net with the subject “Privacy request”. You can change cookie choices at any time in . Details are in our Privacy Policy.
Feedback and ideas
Found a bug or have an idea? from any page using the Feedback link in the footer.